An enquiry does not automatically create a company account, grant credit or commit you to a purchase. For an existing order problem, use support in your account so that the request can be linked to the service.
Talk to the ROAMLINX team
Email us your destinations, approximate team size and first departure date. We will discuss the company account and payment arrangements with you.
Monday–Friday, 09:00–18:00 CET. Sending an email opens your email application.
Need help writing the enquiry?
Prepare a short brief below, then send it from your own email account. Preparing the draft does not send an enquiry. The information stays in this page until you copy it or open your email app.
If your email app does not open or omits the text, copy the draft into a new message to hello@roamlinx.pl. We receive the enquiry only after you send the email.
We use the information you email us to respond to your enquiry. This does not subscribe you to marketing messages. Read our privacy policy.
What helps us prepare a useful response
The most useful starting point is the destination list and the next departure dates. Add the approximate number of travellers, how often they travel and whether they need phone data only or laptop connectivity through a hotspot.
If you are still evaluating options, describe the current purchasing process and the problem you want to solve: group orders, employees paying personally, budgets or access to records. You do not need a complete implementation specification.
We do not need employee lists, identity-document scans, passwords, eSIM QR codes or payment-card details in this form. Describe device or integration requirements generally; a suitable way to share any necessary detail can be agreed later.
What happens after your enquiry
After you send the email, the enquiry goes to the ROAMLINX team. We review the needs and reply to discuss the next step. If you include a telephone number in the message, we may also use it to contact you. Preparing a draft on this page does not send anything.
Organisation setup requires agreement on company details, the administrator, currency and payment terms. Discounts, deferred billing and non-standard features require confirmation. The form is not an automatic quotation or a promise of a particular price or implementation date.
If departure is urgent, include the date. Sending a message outside support hours does not guarantee an immediate response. Where timing is critical, keep a suitable existing connection or fallback available as well.
Prefer to contact us directly?
Email hello@roamlinx.pl or call +48 690 330 483. The standard support hours published on the site are Monday–Friday, 09:00–18:00 CET. Include B2B and your company name to make the purpose of the enquiry clear.
The service is operated by ROAMLINX SIA, registration number 40203667489, Latvia. Include the seller’s entity and billing details in your purchasing checks. The site’s terms and privacy policy provide further information.
Explore the product before a conversation
Read the portal overview to understand roles and administrator views. Then review the implementation checklist with the person responsible for phones and IT security. This lets the first conversation focus on a practical plan rather than discovering basic device compatibility.
If cost control is your priority, prepare the expected trip count and your current spending. The budget calculator helps organise your assumptions without sending prices or travel details to our server.
Questions before you decide
Does preparing a draft send the enquiry?
No. The text is prepared in your browser. Send it from your email account to hello@roamlinx.pl. Use the button to open your email app or copy the draft. This does not subscribe you to a newsletter.
Is a telephone number required?
No. We will reply to the email address you send the enquiry from. Include a phone number in your message if you prefer a call.
Can I make the enquiry in Polish?
Yes. The form and company portal information are available in Polish and English.
Where should I report a purchased eSIM problem?
Use the support section after signing in to your account. This form is for business cooperation enquiries, not for sending activation credentials.